Benmork
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Reference translation

Terms of Service

This is a reference translation. In case of any discrepancy between the English and the Russian text, the Russian version prevails. Russian version

Definitions

  • the Company, we: MONEYTURE PTE. LTD. (exempt private company limited by shares, Singapore, UEN 202321395E, address: 68 Circular Road, #02-01, Singapore 049422), which operates the Benmork platform.
  • the Platform: the website benmork.com, its subdomains, the personal account area, the trading simulator and related applications.
  • the User, you: an individual who has registered an account on the Platform.
  • the Services: online education in trading and personal finance, including paid skills assessment on virtual accounts in the simulator, and related software.
  • the Simulator: the Company's trading simulator, in which orders are executed only against price data within the programme and never reach the real market.
  • Virtual Account: an account in the Simulator with a virtual balance. The virtual balance is a training metric: it is not money, it cannot be topped up or withdrawn, and it has no monetary value.
  • Challenge: a paid skills assessment on a Virtual Account with targets and limits set out in the Programme Rules (for example, one-step or two-step).
  • Reward Stage: the stage following a successfully completed Challenge. It also takes place entirely in the Simulator on a Virtual Account. At this stage the User may become entitled to a Reward.
  • Reward: a payment made by the Company out of its own funds to a User who has met the conditions of the Programme Rules at the Reward Stage. The amount is calculated using the published formula on the basis of simulated results.
  • Fee: the price of access to a Challenge and the related educational materials.
  • Programme Rules: the rules of each Challenge and Reward Stage published on the Platform (targets, drawdown limits, minimum trading days, permitted instruments, reward share, payout frequency, per-person limits, etc.). The Programme Rules form part of the Terms.
  • Restricted Jurisdiction: a country or territory on the Company's list of restricted jurisdictions (listed in "Restricted Jurisdictions and Verification", section 5.2).

1.1. About these Terms

These Terms of Use (the "Terms") are a binding agreement between you and the Company. They apply when you register an account, purchase a Challenge, use the Simulator or take part in the affiliate programme. By creating an account or paying a Fee, you confirm that you have read and accept these Terms, the Programme Rules, the Privacy Policy, the Risk Disclosure, the Refund Policy, the Restricted Jurisdictions and Verification Policy and the Disclaimer. If you do not agree, do not use the Platform.

1.2. What the Services are

The Company provides online education services in trading and personal finance. The education includes educational materials and paid skills assessment. During the assessment you trade on a Virtual Account in the Simulator, and the programme checks how you comply with the risk rules and whether you reach the targets of the Programme Rules.

The Services include:

  • access to educational materials on trading, risk management and personal finance on the Platform;
  • access to the Simulator and to one or more Virtual Accounts;
  • automated assessment of your simulated trading against the Programme Rules, with statistics and feedback in the personal account area;
  • for those who have passed a Challenge: the Reward Stage and the opportunity to receive a Reward under the Programme Rules.

1.3. How the Simulator works

All trading on the Platform is simulated. Your orders are processed only within the Company's software. They are not transmitted to a broker, exchange, liquidity provider or other trading venue, and no transactions in real financial instruments or crypto-assets are executed either on your behalf or on the basis of your actions.

Prices in the Simulator may come from public market data sources or from licensed sources, or may be synthetic quotes; the source is stated on the Platform for each instrument. At present cryptocurrencies use prices from open exchange APIs, and the other markets run on synthetic quotes, which are not exchange data. Simulated execution may differ from the real market (price, speed, slippage, liquidity, availability). For details, see the "Risk Disclosure".

1.4. Money and the Company's role

  • The Company does not accept deposits and does not hold, manage or invest Users' money.
  • The Fee pays for the Services. It is not a deposit, margin or investment: it is not credited to a Virtual Account, is not held for you and is not returned at the end of a Challenge, except in the cases set out in the Refund Policy.
  • The Company does not execute real transactions on behalf of Users and does not provide them with real trading funds.
  • The Company pays Rewards out of its own funds under the published Programme Rules. They are not a share of real trading profit, because there is no real trading, and not a return on your money, because the Company does not hold or invest it.
  • The Fee, the virtual balance, bonuses and contractual payouts are accounted for separately. What the paid service includes and the terms of the evaluation and of any Reward are disclosed before purchase. The name of a product does not change your rights under mandatory law.
  • Nothing on the Platform constitutes investment advice or a recommendation to buy or sell a financial instrument (see the "Disclaimer").

1.5. Who may use the Services

To use the Services, you must:

  • be at least 18 years of age (18 years or older) and have full legal capacity;
  • not reside or be located in a Restricted Jurisdiction and not be subject to sanctions;
  • use the Services only for yourself and not on behalf of another person or company;
  • provide true, complete and up-to-date information and keep it updated;
  • be entitled to use such services under the law applicable to you.

At registration you state your date of birth and confirm that you are at least 18 years of age; you confirm this again with each order. If your date of birth shows that you are under 18, registration is not possible. If an account was created before the date of birth field appeared in the form, the date of birth must be provided at the next login. If it turns out that a User is under 18, the Company closes the account.

You may have only one account. The Company may refuse registration or an order without giving reasons, where the law permits this.

1.6. Your account

You are responsible for keeping your login details secure and for all activity in the account. Notify admin@benmork.com immediately if you believe that your account has been used without your permission. You may not sell or transfer the account or Virtual Accounts, share them or allow others to trade on them.

1.7. Challenges and Programme Rules

  • Each Challenge has its own Programme Rules, which are shown on the Platform before payment. A Challenge is governed by the Rules in force at the time of purchase until it ends.
  • The Company may change the Programme Rules for future purchases. Changes do not affect Challenges already purchased, unless they are required by law, correct an obvious error or improve your position.
  • The Programme Rules may limit the number of active Virtual Accounts and the total virtual balance per person. Unpaid orders may count towards these limits.
  • A Challenge ends when you have reached the targets, breached a hard rule (for example, the drawdown limit) or the account has been inactive for longer than the period set out in the Programme Rules. On a breach of a hard rule, the attempt ends at the moment of the breach: its status, time and equity at that moment are recorded, pending orders are cancelled and no new orders are accepted. The programme does not close open positions: you close them yourself, by hand or by your own take profit and stop loss, and this no longer changes the recorded result of the attempt. A stage target counts once every position is closed and the result on closed trades has reached the target. The trade history remains in the account area.
  • Time on the Platform is counted in UTC without daylight saving time. A trading day runs from 00:00 to 24:00 UTC. The daily reset is at 00:00 UTC (03:00 Moscow time): at that moment the equity from which the daily loss limit is calculated is fixed, and a new trading day begins. Deadlines and times in the account area and in reports are stated in UTC; the local time of your device may be shown alongside for convenience only.
  • Progression to the next phase and to the Reward Stage may require the Company to verify compliance with the Terms and the Programme Rules.

1.8. Fee and payment

  • The Fee pays for access to the chosen Challenge and the materials named in the order. It is not a deposit, trading collateral or an investment under management.
  • Prices are stated on the Platform in USD. Payment is accepted only in USDT: by direct transfer to the Company address shown on the page of the specific order, on the TRC20, BEP20, ERC20, Arbitrum and Solana networks, or through the payment provider named in the order. Which methods are available depends on the country of residence in your profile.
  • The price, discount, payment method, token, network, payment deadline and the amount to transfer are shown in the order before you send funds. For a direct transfer the amount in USDT equals the order sum in USD (the price with the chosen options after the discount) plus 0.01 to 9.99 USDT that make it unique to the order; when paying through the provider, the provider shows the final amount in USDT on its page and it is valid while its timer runs. The value of USDT may differ from USD.
  • The Company accepts USDT as payment for its own Services and does not provide payment, exchange or custodial services to third parties. When paying through the provider, its terms for processing the transfer also apply; they do not cancel the Company's obligations under these Terms or mandatory consumer rights.
  • Pay from a wallet or exchange account that you control and only with funds you are entitled to dispose of. Do not send another token, a transfer on another network or funds to an address from a chat or email.
  • The network fee and the fee of your wallet or exchange are paid by the buyer. Who pays the provider's fee is shown in the order before the transfer. The full order amount must arrive at the order address.
  • An order is reserved for the time shown at payment. An erroneous, duplicate or late payment, an underpayment and an overpayment are handled under the Refund Policy. A transfer on the wrong network or to the wrong address may be impossible to return for technical reasons.
  • Providing access to a Challenge does not in itself exclude a refund due under the Refund Policy or mandatory law. The Company fulfils its own tax obligations; you pay the taxes that apply to you.

1.9. Reward Stage and Rewards

  • After you pass a Challenge and the verification, the Company may open a Reward Stage Virtual Account for you. It is a simulated account like the others on the Platform.
  • At the Reward Stage you may request a Reward when the conditions of the Programme Rules are met (for example, minimum trading days, frequency, minimum amount, closed positions). The amount is calculated using the formula in the Programme Rules on the basis of your simulated results.
  • The standard reward share is 80/20: 80 % to the client, 20 % to the Company. The paid 90/10 option increases the price of the Challenge by 20 %. A Reward may be requested once every 14 days; the paid "once every 7 days" option increases the price by 20 %.
  • Conditions of access to a Reward: at least 5 profitable trading days in each assessment phase, before the Reward Stage (how a profitable day is counted is stated in the Programme Rules), identity verification before the first payout and a check of compliance with the rules. The minimum payout amount is 100 USD in USDT. The Company makes an approved payout out of its own funds. Income is not guaranteed.
  • Payout limit: for one payout period (14 days), the total Rewards on one Reward Stage Virtual Account may not exceed an amount in USDT equal to 10 % of the starting virtual balance of that account. With the paid "once every 7 days" option, the payout period is 7 days and the limit per period is 5 % of the starting virtual balance. Payout periods run consecutively from the start of the Reward Stage. The part of a requested Reward in excess of the limit is not cancelled: it is carried over to the next payout period (and to subsequent ones, if it also exceeds their limit) and is paid within its limit.
  • The Company pays Rewards out of its own funds in USDT via TRC20, ERC20 or BEP20. The client chooses the network; the payout is made to a wallet in the client's name that the client controls. A network fee may be charged. The processing time is stated in the Programme Rules.
  • Before the first payout, identity verification must be completed through an independent third-party provider. The verification is not carried out at registration. Which data the Company receives as a result is set out in section 1.10.
  • The Company may delay a Reward for the time reasonably necessary to verify compliance with the Terms and will inform you of it. If the verification reveals a breach of the Terms or the Programme Rules, the Company may refuse the Reward and close the Reward Stage account.
  • The Company may set off against a Reward any amount you owe to it (for example, after a payment reversal).
  • A Reward is a contractual payment under these Terms. You do not become an employee, agent, partner or investor of the Company. You must declare and pay tax on Rewards yourself.
  • A Reward is not guaranteed.

1.10. Verification, anti-money laundering and sanctions

The Company verifies Users under the Restricted Jurisdictions and Verification Policy. Before the first payout the Company verifies the User's identity and eligibility. An additional check may be needed where there are reasonable signs of fraud, to comply with applicable law or with the requirements of a service provider; the Company explains what needs to be done and uses a secure verification channel.

Documents and selfies are sent to the independent verification provider, which processes and stores them under its own policy and retention periods. The Company does not store copies of them on its servers and receives the verification status, the session identifiers and dates, the eligibility result and only such other data as is needed for the payout and for answering your requests. The categories of data, recipients, legal bases and retention periods are set out in the Privacy Policy.

If the verification is not complete or a discrepancy is found, the Company may suspend the payout until the matter is clarified. You may contact support to correct an error or to ask for a review. A technical failure of the verification does not in itself mean confiscation of funds or cancellation of accruals. The Company may refuse, suspend or terminate the Services if the verification is not passed, the information is false or the law so requires; where the law prohibits something, the Company acts to the extent the law requires.

If identity verification reveals that you reside or are located in a Restricted Jurisdiction, or that your document, citizenship or address relates to one ("Restricted Jurisdictions and Verification", section 5.2), the identity verification is not counted, no Reward is paid and the Company may close access to the Services. Amounts paid are refunded or not refunded in accordance with the Refund Policy and mandatory law.

1.11. Prohibited conduct

Trade in the Simulator in good faith, in the same way as on the real market. Unless the Programme Rules expressly permit it, the following is prohibited:

  • automated trading, expert advisors, bots and third-party trade copying tools;
  • exploiting delays, quote errors and other technical faults of the Simulator, and trading at prices known to be incorrect;
  • hedging or opposite positions between your own accounts, with the accounts of other Users or with accounts at other companies, such that real risk is removed from the assessment;
  • multiple accounts, another person trading for you or you trading for another person;
  • coordinating trades with other Users or copying their trades;
  • strategies that cannot be replicated on the real market, as described in the Programme Rules;
  • false information, other persons' documents, or technical means of concealing location or identity in order to circumvent the Terms;
  • opening a payment dispute or chargeback without contacting support, or in bad faith;
  • any attempt to damage or overload the Platform or to gain unauthorised access to it.

Any part of the Platform's content, including charts and market data, may be used for commercial purposes only after obtaining the necessary licence. The Platform may not be used in breach of applicable laws or regulation.

1.12. Review, suspension and termination

The Company may review any account. Where there are reasonable grounds to suspect a breach of the Terms, the Programme Rules or the law, the Company may suspend access, end a Challenge or a Reward Stage account, cancel pending Rewards affected by the breach and close the account. The Company will state the general reason, unless the law prohibits this. You may close your account at any time by writing to support. Closing an account does not in itself give a right to a refund.

1.13. Refunds and payment disputes

Refunds are governed solely by the Refund Policy. If there is a problem with a payment, contact support first. Abuse of payment disputes may lead to closure of the account and recovery of the Company's costs.

1.14. Affiliate programme

The affiliate and referral programme is governed by its own terms published on the Platform. These Terms also apply to affiliates. The Company pays affiliate commissions out of its own funds; they may be reduced or cancelled if the related purchase is refunded or reversed.

1.15. Intellectual property and data

All software, materials, educational materials, trademarks and design of the Platform belong to the Company or its licensors. You receive a personal, non-exclusive, non-transferable right to use them for the Services while your account is active.

The Company may use your trading data from the Simulator to operate and improve the Services and for anonymised statistics. Personal data is processed under the Privacy Policy.

1.16. Third-party services

The Platform uses third-party services: payment providers, identity verification providers, market data and chart providers, hosting. The Company is not liable for third-party services that it does not control, but will act reasonably to resolve problems caused by them.

1.17. Marketing and results

Results, leaderboards and reviews on the Platform are based on simulated trading. They do not show a typical User's result and do not predict future results, either in the Simulator or on the real market.

1.18. Disclaimer of warranties

The Services are provided "as is" and "as available". The Company does not promise uninterrupted and error-free operation of the Platform, nor that anyone will pass a Challenge or receive a Reward.

1.19. Limitation of liability

To the extent permitted by law, the Company is not liable for indirect losses, loss of profit or loss of opportunity. The Company's total liability to you for all claims relating to the Services is limited to the Fees paid by you in the three months before the event giving rise to the claim. Nothing in the Terms limits liability that the law does not permit to be limited, or your mandatory consumer rights.

1.20. Indemnity

You undertake to indemnify the Company for losses caused by your breach of the Terms or the law, to the extent permitted by law.

1.21. Changes to the Services and the Terms

The Company may change the Services and these Terms. Material changes are notified on the Platform or by email no later than 14 days before they take effect, unless the law requires earlier notice. Purchased Challenges keep their Programme Rules, as described in section 1.7.

1.22. Communication

The Company communicates with you through the personal account area and the email provided at registration. These Terms are drawn up in Russian. This English text is a reference translation; in case of any discrepancy the Russian version prevails: Russian version. We aim to give a first response to support and other enquiries within 24 hours. The time limits for handling complaints and refund requests are stated separately.

1.23. Complaints

Send complaints to admin@benmork.com, stating the account email and a description. The first response will arrive within 24 hours; the Company endeavours to consider the complaint on its merits within 10 business days.

1.24. General provisions

  • Force majeure. The Company is not liable for non-performance due to events beyond its reasonable control, including failures of networks, blockchains, data sources and payment providers.
  • Assignment. The Company may transfer its rights and obligations under the Terms to an affiliated company or a successor to the business, by notifying you. Your rights under the Terms, including accrued Rewards, are not reduced as a result. You may not transfer your rights.
  • Entire agreement and severability. These Terms and the documents they refer to constitute the entire agreement between you and the Company regarding the Services. If any part is invalid, the remainder remains in force.

1.25. Governing law and disputes

These Terms are governed by the law of Singapore; the mandatory protection that the law of your country of residence gives you is preserved. Send dispute requests to admin@benmork.com. The parties try to settle a dispute within 30 calendar days of receiving the request. This does not prevent urgent interim measures, complaints to competent authorities or the exercise of the mandatory right to judicial protection. If the dispute is not settled, it is heard by the courts of Singapore on a non-exclusive basis; you may also go to another competent court where the law gives you that right.

1.26. Contact

MONEYTURE PTE. LTD., exempt private company limited by shares, Singapore, UEN 202321395E. Address: 68 Circular Road, #02-01, Singapore 049422. Support: admin@benmork.com.

Platform operator

MONEYTURE PTE. LTD., exempt private company limited by shares, Singapore, UEN 202321395E. Address: 68 Circular Road, #02-01, Singapore 049422.